Support team

As office manager, Claire is responsible for the smooth running of the practice. She is the main point of contact between the practice and our clients while manning the office phones and, assisted by Janie, organises the diaries for the team of vets. She also plays an important role in helping clients with their insurance queries. Claire is a registered veterinary nurse and has worked in mixed and equine veterinary practice in the South West all her working life. Her knowledge and experience of all manner of veterinary problems affecting horses and of the practice area allows her to be a calm, reassuring and efficient voice on the end of the phone.

Janie started riding when she was around four years old with a Shetland called Thomas the Tank and joined the Pony Club at the age of 14. She has competed through the levels of showing, showjumping, dressage and eventing but particularly relished being behind the scenes, bringing on the horses and getting them ready to compete. Janie became interested in the veterinary side of equine when Tony Kaye came out to treat her horses many years ago and has been dedicated to nursing horses ever since! Janie is married to Guy and is based in Sidmouth with her horses, Milo and Stunty, as well as her dogs and chickens. Janie is a J-SQP which enables her to advise on and dispense certain medications for horses. She has a wealth of nursing experience and regularly assists with clinic procedures and surgery, helps to organise the vet’s diaries, controls stock and medication orders and also runs the laboratory services that we provide. Janie established our competitively priced bespoke worming services and is planning to offer this to clients as part of a mobile service in the future.

Starting with us in April 2021, Arianne Attfield is the most recent addition to the office and nursing team at Phoenix Equine. Despite being new to the practice Arianne is well known to the Phoenix Team and to many of our clients as she worked with us in a similar role for a number of years at a previous practice. Arianne has a wealth of experience and, as well as helping Claire and Janie in the office, provides help to the vets out on the road or in our Filham Park clinic as an extra pair of experienced hands for more complicated procedures such as gastroscopy, lameness examinations or surgical procedures. Arianne is a really valued addition to the Phoenix Team.